CUSTOM HOTEL BOOKING ENGINE
DRIVE DIRECT BOOKINGS ON YOUR WEBSITE!
Drive over 10% of growth in direct bookings with our web and mobile booking engine. A modern retailing eCommerce engine, that was developed to drive bookings thru increased engagement and retailing features that trigger higher conversions than other web bookings engines.
Our booking engine templates allows for customization so that hotels can incorporates their own branding, thereby, building trust for your customers who book direct. Other features include:
Convert lookers into bookers using eCommerce features like Urgency Triggers, OTA price comparison, alternate availability, photo and video capabilities, slash thru pricing and more.
Simplified shopping experience using features like shopping cart, rate calendar, map view and multiple payment options including PayPal and WeChat.
Designed using your branding elements from start to finish. A fully customized guest experience from the initial booking, integrating with CRM/loyalty systems to branded email templates. It's your brand all the way.
Grow per stay revenues with dynamic packaging and merchandising capabilities - or implement advanced pricing strategies from the CRS to deliver automatic price changes.
GOOGLE HOTEL ADS
REACH MILLIONS OF TRAVELERS WHO SEARCH HOTELS DAILY
Compete with OTAs to target travelers searching for hotels on the Google search network. By participating in Google Hotels Ads your hotels website is offered as a booking option. Google Ads display on Search, Maps and the Assistant.
Our seamless connectivity with our CRS allows hotels to easily manage rates and availability and includes options to offer special room rates or loyalty member deals.
COHO offers two campaign options for independent hotels.
Tradition Cost Per Click (CPC). Set monthly campaign spend.
Commission on actualized reservations.
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VOICE AGENT + CALL CENTER
TWO SOLUTIONS TO MANAGE VOICE RESERVATIONS
Our Voice Agent product creates a command center for your in-house call center agents. Real time data is delivered via the CRS allowing agents to go beyond standard search and book functionality. Properties using a voice agent pathway versus the traditional PMS workflow see a 40-50% reduction in processing time.
Need after hours or overflow support? Don't lose a reservation when your agents are busy taking care of the guest. Our U.S. based call center agents become an extension of your team. Equip your teams to transfer callers to an offsite call center, who is trained on your hotel's details, and has the ability to access real time rates, availability, groups and promotions via the CRS.